Πώς να δίνετε Feedback – τι μάθαμε στις 15/12

Πώς να δίνετε διορθωτικό feedback χωρίς να χαλάτε τη σχέση σας Πώς να δίνετε ενισχυτικό feedback ώστε η ομάδα σας να επαναλαμβάνει τις θετικές συμπεριφορές Πώς να ζητάτε feedback για να αυξήσετε τη δική σας απόδοση και … [Read more...]

Coaching Call Centers improves effectiveness!

A financial institution selected Treasure Lab to design and implement a program for their call center teams!                                                                                           … [Read more...]

Resilience Workshop –18/11/2014 Τraining for mental toughness

Do you believe you can learn how to be mentally tougher? Resilience (known also as mental or psychological resilience) can broadly be defined as an individual’s ability to quickly recover from stress and adversity. Resilient people are quicker to get up and “bounce back” from major setbacks, such as job loss, illness, divorce or even death. They are also more successful at dealing with … [Read more...]