Resolving Conflict

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Working out Solutions with Others

An interactive, hands-on workshop, focusing on CONFLICTS and how to solve them, whether you are the mediator/manager or one of the conflicting parties. In this one-day workshop, Managers will explore a 6-step method proven to work in conflict situations, while discovering their own conflict style & practicing their own real-life cases.

Who is the workshop designed for:

  • New Managers
  • Team Leaders who have just been promoted
  • Professionals who manage a team and are looking for practical tools to improve their efficiency
  • Professionals who deal with conflicts in their everyday work

What will I learn:

  • What creates Conflicts
  • Behaviours I prefer in Conflict situations
  • Six Steps for Conflict Resolution
  • Role Play Scenarios and Practice
  • Your Conflict Style and how to use it
  • How to work with your team to preempt conflict
  • Putting it all together: what will I change

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Τreasure Lab methodology:

Dealing with Conflict,  one of the “Τreasures for a New Manager”, is a hands-on workshop containing ready- to-use tools.  Like all Treasure Lab workshops, real-life examples from participants’ experience & case studies are used, while different learning styles are taken into account, for maximum effect.  The workshops allow room for reflection, sharing of experiences and offer feedback from professional coaches/facilitators. The Manager completes the day with an action plan & progress steps.

Facilitator:

Facilitated by Krysta Tzelepi Μ.Α., PCC, Executive Coach, Team Facilitator, Managing Partner of Treasure Lab Ltd. Krysta has over 15 yrs of experience in management development, serving large, multinational companies. She is an International Faculty Member of Solution Surfers Switzerland, Associate of Penna UK, founding member of the Hellenic Coaching Association, member of the International Coach Federation & of Greek HR Association.

Price:  295 euro & VAT, 2nd & 3rd participant at 275 euro & VAT

Reserve your place in the workshop, by depositing the above amount in one of the following accounts: Εurobank IBAN: GR570 2603 740000 7302 00249939 & Αlpha Bank IBAN: GR 100 140 1580 158 002320 007841